Witch and Warlock Mug Set
All returns must be within 30 days of receiving. Buyer must contact us for a return authorization. Authorization requires buyer to include NAME and ORDER NUMBER. Buyer is responsible for return shipping costs. Refund will include cost per item(s) minus the cost of shipping in the original transaction.
All exchanges must be within 30 days of receiving. Buyer must contact us for an exchange authorization. Authorization requires buyer to include NAME and ORDER NUMBER. Buyer is responsible for return shipping costs. Buyer will be sent a shipping invoice to email on file of the original transaction for the shipment of the exchange. Shipping invoice will expire in 5 business days after receiving the exchange item. Non-payment of shipping invoice for exchange will result in a refund minus shipping charges of the original transaction.
We are not responsible for lost, stolen, or delayed shipments made by shipping carriers. USPS Priority Mail means 2-3 days from the day shipment is handed to Postal Service (U.S. Buyers) not a guarantee that you will get it 2-3 days from time of purchase. International Shipments will vary depending on Postal Service in your country and Customs related issues. We can assist with any lost, stolen, or delayed shipments by providing information we garner from tracking information sent at the time your order is processed. We accept full responsibility for all shipping related problems that we cause before the carriers handle shipments. We encourage that you get in touch with USPS, UPS, of DHL that may be in charge of handling your delivery.